TAbot Privacy Policy
Last Updated: Sep 18, 2026
1. Introduction
TAbot Security ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services. By using TAbot, you consent to the data practices described in this policy.
2. Information We Collect
We collect and process the following types of personal information:
- •User Conversations: We store chat interactions so users can retrieve past conversations.
- •Account Information: If you create an account, we collect your email and authentication credentials.
- •Usage Data: We collect analytics data (via Firebase Analytics, MixPanel) to improve user experience.
- •Device & Log Information: Technical data such as IP addresses, browser type, and session details.
3. How We Use Your Information
We use collected data to:
- •Provide, operate, and improve our AI-powered chatbot services.
- •Enable users to access and retrieve past conversations.
- •Monitor and enhance security and performance.
- •Comply with legal obligations and enforce policies.
4. Data Retention & Secure Disposal
- •User conversations are retained to allow retrieval but can be deleted upon request.
- •We implement secure disposal procedures to prevent unauthorized data access.
- •Data is stored securely on AWS, with encryption in transit and at rest.
5. Data Security Measures
- •Encryption: AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
- •Access Control: Role-based access control (RBAC) to restrict unauthorized access.
- •Monitoring & Auditing: Continuous security monitoring via AWS CloudWatch.
6. User Rights & Control
Depending on applicable laws (GDPR, CCPA), users may:
- •Request access to their personal data.
- •Request deletion of stored information.
- •Opt-out of data processing for analytics.
7. Compliance & Legal Obligations
TAbot Security complies with relevant privacy laws, including:
- •GDPR: Users have the right to data access, correction, and deletion.
- •CCPA: California users can request data access and opt out of data sharing.
- •SOC 2 Type 2 Certified: TAbot is SOC 2 Type 2 certified. Independently audited across Security, Availability, Confidentiality, and Processing Integrity. The report is available to qualified prospects under NDA.
8. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes.
9. Contact Us
For questions regarding this Privacy Policy, contact us at security@jointabot.com
